The GCC exists to promote quality and ethical coaching practices, build meaningful connections with peers, and provide inclusive support for coaches across the world. We offer resources, activities, conversations, and collaboration needed for coaches to thrive.
A few weeks back, we posted a 3-part series about coaching across cultures. One of the key concepts included in the series was that coaching has its own culture, and therefore, in any coaching relationship, there were at least 3 cultures present: the coach’s culture, the client’s culture, and coaching’s own cultural norms. If you missed it (or would like a refresher), here’s a link to check out the series:
We received some questions about the "Culture of Coaching," and we’re delighted to dig deeper into it.
Coaching Culture: Creating an Environment for Growth
Coaching has developed its own unique culture that sets it apart from other professional services and advising relationships. At its core, coaching culture is centered around open communication, deep listening, and creating a judgment-free space for clients to explore their challenges and opportunities.
A key aspect of coaching culture is the use of open-ended, expansive questioning. Coaches rely on prompts that start with “what,” “how,” or “describe” rather than closed questions that lead to yes-or-no answers. This allows clients to share their perspectives, values, and beliefs more fully. Coaches also refrain from offering direct advice or solutions. Instead, they help guide the client to their own insights through reflective inquiry.
Coaching conversations involve diving into both tiny details and big-picture perspectives, fluidly zooming in and out to examine all angles of a situation. Coaches must be adept at switching between granular specifics and abstract, complex concepts. The goal is to uncover new realizations for the client by examining their worldview and mental models.
Emotional exploration is also central to coaching culture. Coaches are trained to sit with discomfort, create space for vulnerability, and engage in courageous conversations around fear, resistance, and other challenging emotions. By normalizing the entire spectrum of human emotion as valid and useful data, coaches help strip away shame, judgement, and suppression. Clients are empowered to tap into the wisdom of their feelings.
Trust and psychological safety are essential prerequisites for the open sharing that happens within coaching engagements. Coaches must establish policies and practices that ensure privacy and confidentiality. They also manage expectations upfront by being transparent about their approach, capabilities, and any limitations. This reduces uncertainty for the client.
While coaching culture values compassion, it also requires directness. Coaches are called to challenge clients by providing candid feedback and questioning assumptions. However, this is always done professionally and with care. The client knows the coach has their best interests in mind.
Perhaps most importantly, coaching culture hinges on holding space. This refers to being fully present and bringing non-judgmental attention to the client. Rather than imposing external frameworks, coaches meet the client exactly where they are. This presence enables greater self-awareness for the client.
In summary, coaching culture fosters an environment where judgement is suspended, boundaries are honored, feelings are validated, and clients are empowered to drive their own growth. It balances compassion with courage, intimacy with professionalism, and expansiveness with specificity. Coaching holds space for people to become the fullest expression of themselves.
As coaching continues to proliferate globally, there is an opportunity to further nurture and elevate this culture. Coaching’s humanistic values of empowerment, authenticity and potential realization are needed now more than ever. Honoring the essence of coaching culture will ensure its positive impact endures.
Bringing Coaching Culture Into Everyday Life
For professional coaches, embodying coaching values becomes second nature, which is a powerful way to help these concepts proliferate across the global landscape. But how? How can coaches take the essence of coaching culture and infuse it into other realms of life?
First, coaches can become more expansive questioners in daily conversations. Asking open-ended questions draws out fresh perspectives from friends and family. Good coaching questions spark introspection and insight. For example, start a conversation with “When were you the happiest today?” rather than “How was your day?”.
Similarly, apply the coaching skill of summarizing, or reflecting what you’ve heard back to the person you’re speaking with. Paraphrase what people share with you, highlighting potential meanings. Brief and strategic summarizing shows engagement, validates emotions, and clarifies understanding. It transforms everyday discussions into meaningful dialogues.
Another way to infuse coaching culture is through mindful self-questioning. Turn curiosity inward to build self-awareness. Ask yourself probing questions like “What assumptions am I making here?” or “What am I really feeling right now?”. Examine your mental models, values, and motivations. Self-coaching enhances personal growth and aligns your outer life with your inner truth.
Additionally, lean into emotional courage in all relationships. Have the tough talks you’ve been avoiding, voice your authentic needs, and set firm and healthy boundaries. Coaching culture spotlights that buried emotions steer behavior. Shine light on inner turmoil through journaling, art, or trusted confidantes. Face fears and embrace vulnerability.
Practice presence whenever possible. Fully arrive in conversations, activities, and moments. Minimize distractions and cultivate focus. Apply presence during conflict by deeply listening rather than just reacting. Hold space for loved ones to unpack their challenges and dreams. Stay grounded and engaged.
Champion others’ potential. Catch people doing things right and offer sincere appreciation. Celebrate small wins and milestones. Boost morale with specific encouragement and validation. Believe in people’s abilities and possibilities. Affirm their inherent strengths. Uplift friends and family through coaching’s power.
Additionally, expand your mindset around failure and setbacks. See them as data, not disaster. Adopt a learning orientation strengthened by curiosity and self-compassion. Be your own best coach when plans go awry. Mine the wisdom from mistakes and reinvent possibilities. Grow through uncertainty.
Overall, infuse everyday living with coaching’s spirit of humanity, partnership and potential. Dissolve judgement toward yourself and others. Collaborate, don’t command. Express more gratitude. Demonstrate that each person is multifaceted and inherently whole. Recognize people’s wholeness while also coaching them to reach ever-higher goals. Blend compassion with accountability.
At its core, coaching culture breeds connection, fulfilment and freedom. It illuminates human complexity, capability and worth. Coaching principles apply universally, well beyond professional settings. We all stand to gain from embracing this culture. As coaches model it, they pass the gift of coaching culture on to all whose lives they touch